Royal Stitches, L.L.C.
Customer Service:
417-593-3906
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Shipping & Returns Policy

Shipping
Orders are processed in 1-2 business days (excluding weekends and holidays).  Items that require embroidery are shipped within 10 business days.
Before shipping, each item is inspected, then carefully handled and packaged.   

We also provide gift wrapping with a gift card for selected items for a nominal fee. 

All orders are shipped USPS or UPS.  All packages are insured for the amount of the order.

At this time we offer Standard and Expedited delivery and only ship within the United States. 

If your order is not received within the anticipated delivery timeframe, we will file a claim with the carrier and keep you posted as to the status.

At this time, all of our products are processed via our Amazon seller website and account. Therefore our shipping policy is stated on our Amazon Account.

Returns
We stand by the quality of our product.  If you are unhappy with your purchase for any reason, please contact us as soon as possible.  (Contact information is available on our Contact US page).  You must contact us with any issues within 30 days of receipt.  We can not accept returns after 30 days.  All returns must be authorized in advance and are accepted only when authorized.

Please be aware that we will be unable to accept returns of any personalized items, except in the case of error on behalf of Royal Stitches, LLC.

At this time, all of our products are processed via our Amazon seller website and account. Therefore, please reference our return policy as stated on our Amazon Account. Return policies vary depending upon product type.  For more details please go to “About Our Return Policies” and “Online Returns Center” to submit a return request.
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